National Apartment Leasing Professional (NALP)

Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers.

Key Leasing Performance Indicators Addressed in NALP:

  • Using Technology to Generate Traffic
  • Reputation Monitoring and Management
  • Daily Inspection of Leasing Center, Tour Route, Model and Vacant Apartment
  • Relationship-Building while Shopping the Competition
  • Application of Fair Housing Laws
  • Proper Screening of a Prospective Resident's Qualifications
  • Ability to Review Lease with New Resident
  • Application of the Relationship Sales Process
  • Managing Objections
  • Managing the Move-In Process
  • Work with the Team to Manage Resident Issues and Maintenance Requests
  • Building Relationships with Residents and a Sense of Community
  • Securing and Processing Lease Renewals
  • Conducting a Market Survey and Drawing Conclusions

National Apartment Leasing Professional (NALP)

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2017 Dates Coming Soon!

Contact Oliver John Baptiste or Teresa Maldonado to enroll!

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562-426-8341

Contact AACSC

Apartment Association,

California Southern Cities
333 W. Broadway St., Suite 101
Long Beach, CA 90802
(562) 426-8341

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